Kalaheo water supply update

The recent 48 hour water service failure has provided a window in the operation of the Kauai Department of Water in providing clean, safe drinking water - a service too easy to take for granted. Since yesterday afternoon water service has been working for me here so that's real progress.

This part of Kalaheo gets water from who wells near the golf course area at the top of the hill makai of the highway.

Four months ago on January 29 the main well failed and the department responded by requesting a contractor to perform necessary repairs[1]. The emergency procurement request states specifically that the contractor, Oasis Water System, commits to mobilize their rig "same day" the department orders the job. The next mention of this emergency request I could find was two months later[2] contract #581 was awarded as requested (the date of Notice to Proceed is not listed but presumably is before April 24). So repair on the primary well should have been underway at least a month ago.

Then the backup well failed last weekend. "The Department was executing a contract for the repairs to Well no. 1, but before the contractor got started, Well no. 2 was damaged on Sunday, May 25, 2014. "[3]

The latest timeline: "DOW estimates 4-6 weeks to fully restore Kalaheo well damage; Temporary measures should improve water service by early next week"[4] It's unclear if this means repairing the backup well or also the primary well. Temporary pipe was put in across the highway last night which I suppose allows water from the mauka reservoir to be shared with the rest of Kalaheo.

Open questions include:

• Why did it take one to two months to approve an emergency repair request?
• Did the contract indeed start work "same day" and what is the status of that work?

[1] Water board minutes of February 14, 2014: page 51-53.
[2] Water board minutes of April 24, 2014: page 158.
[3] Water department reply to comment on Kauai DOW facebook page.
[4] Water department announcement on Kauai DOW facebook post.

Currently the mainland is facing severe drought conditions in much of the southwest and south central regions. This is a much bigger problem than fixing a couple of broken wells. In the map below the black, red, and orange areas represent exceptional, extreme, and severe drought conditions, respectively. The past two days have demonstrated to me personally that running low on water very quickly impacts daily life. What we can do is raise awareness and act to address these challenges. What we mustn't do is ignore the situation and continue taking our water supply for granted.